Return Policy
Last Updated: January 2025
Our policy regarding refunds and returns for SMSHero services
Thank You for Using SMSHero
We appreciate your trust in SMSHero for your virtual phone number and SMS verification needs. This Return Policy outlines our terms regarding refunds and cancellations for our services.
Refund Policy
We do not issue refunds for purchased numbers once the SMS is received and the activation is completed. This policy ensures fair usage of our virtual phone number services.
Important Note
Once you successfully receive an SMS message and complete the activation process using our service, the transaction is considered final and non-refundable.
Automatic Refund Process
If you did not receive an SMS message within the set time period, the money for the phone number will be returned automatically after the activation is canceled.
Time Expires
If SMS is not received within the allocated time period
Auto Cancellation
The activation is automatically canceled by our system
Refund Issued
Your payment is automatically returned to your account
Need Assistance?
We recommend contacting us for assistance if you experience any issues receiving or using our products. Our support team is here to help you resolve any problems and ensure you have the best experience with SMSHero.
Policy Summary
No Refund After Completion
Refunds are not available once SMS is received and activation is completed
Automatic Refund
Money automatically returned if SMS not received within time limit
Questions About Our Return Policy?
If you have any questions about this Return Policy, please contact us
Contact Support